Terms & Conditions

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Home Terms & Conditions

Terms & Conditions

Effective Date: 22 April, 2025

Welcome to Healthy Pet. These Terms and Conditions ("Terms") govern your use of our website Healthy Pet and the services provided by us. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. General Information

This website is owned and operated by Healthy Pet, located at:
98, Khyber Block, Allama Iqbal Town, Lahore.
info@healthypet.pk
+92 300 4911115

2. Use of the Site

By using this website, you confirm that you are at least 2 years of age or accessing the site under the supervision of a parent or legal guardian. You agree to use our services for lawful purposes only.

3. Product Information

We strive to ensure that all product descriptions, images, and prices listed on the website are accurate. However, we reserve the right to modify or update product details, pricing, and availability without prior notice.

4. Orders and Payments

All orders placed through our website are subject to acceptance and availability.
We reserve the right to cancel any order at our discretion (e.g., if an item is out of stock or if there's a pricing error).
Payments can be made via Cash on Delivery (COD) or card. Additional charges may apply for COD.
By placing an order, you agree to provide accurate billing and shipping

5. Shipping and Delivery

We aim to process and dispatch all orders promptly. Delivery timelines may vary based on your location and product availability.

6. Returns and Refunds

We accept returns and offer refunds under specific conditions. Please refer to our Refund Policy for detailed information.

7. User Accounts

If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorised use of your account.

8. Intellectual Property

All content on our website, including logos, images, text, and product descriptions, is the property of Healthy Pet and may not be used or reproduced without permission.

9. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising out of these Terms shall be subject to the jurisdiction of the courts in Lahore, Pakistan.